/* Ticket-indienen-formulier: nette portaal-styling (labels boven, wp-velden). */
.wst-kop-ico{color:var(--brand-primary)}
.wst-intro{font-size:13.5px;color:var(--gray-base);margin:6px 0 18px;line-height:1.6}
.wst-nieuw .veld{margin:0 0 16px}
.wst-nieuw .veld>label{display:block;font-size:12.5px;font-weight:700;color:var(--gray-lighter);margin-bottom:6px}
.wst-nieuw .veld>label.wp-btn{display:inline-flex;text-transform:none;letter-spacing:normal;margin-bottom:0}
.wst-nieuw input[type=text],.wst-nieuw select,.wst-nieuw textarea{width:100%;box-sizing:border-box;background:var(--body-bg);border:1px solid var(--gray-lighter-4);border-radius:9px;padding:11px 13px;font:inherit;font-size:14px;color:var(--gray-darker);outline:none;line-height:1.5}
.wst-nieuw input[type=text]:focus,.wst-nieuw select:focus,.wst-nieuw textarea:focus{border-color:rgba(16,98,254,.45);background:var(--surface)}
.wst-nieuw textarea{resize:vertical;min-height:150px}
.wst-voet{display:flex;align-items:center;gap:14px;margin-top:6px;padding-top:16px;border-top:1px solid var(--gray-lighter-4)}
.wst-voet-hint{font-size:12.5px;color:var(--gray-lighter)}

/* Uit de view verhuisde inline-styles. Deze css laadt na portal-shell.css,
   zodat de overrides op wp-chip/wp-box/wp-card-kop winnen. */
.mt-mt8{margin-top:8px}
.mt-box-midden{align-items:center;margin-bottom:16px}
.mt-klikbaar{cursor:pointer}
.mt-verborgen{display:none}
.mt-bijl-info{font-size:12.5px;color:var(--gray-lighter);margin-left:8px}
.mt-leeg-ico{font-size:22px}
.mt-voetnoot{font-size:12.5px;color:var(--gray-lighter);margin-top:12px}
.mt-rating-vraag{font-weight:600;color:var(--gray-darker);font-size:14px}
.mt-rating-sterren{display:inline-flex;gap:3px}
.mt-ster{background:none;border:none;cursor:pointer;padding:2px;font-size:22px;line-height:1;color:#d7dbe1;transition:color .12s ease,transform .12s ease}
.mt-ster.actief{color:#f5b301}
/* Hover vult cumulatief: bij hover op ster 5 kleuren alle vijf. Eerst de hele
   rij vullen, daarna alles NA de gehoverde ster weer terug naar grijs. */
.mt-rating-sterren:hover .mt-ster{color:#f5b301}
.mt-rating-sterren .mt-ster:hover ~ .mt-ster{color:#d7dbe1}
.mt-ster:hover{transform:scale(1.15)}
.mt-ster:focus-visible{outline:2px solid var(--brand-primary);border-radius:4px}
.wst-kbsug{margin-top:8px;border:1px solid var(--gray-lighter-4);border-radius:9px;background:var(--body-bg);padding:10px 14px}
.wst-kbsug-kop{font-size:12.5px;font-weight:600;color:var(--gray-base);margin-bottom:6px}
.wst-kbsug-lijst{list-style:none;margin:0;padding:0}
.wst-kbsug-lijst li{padding:4px 0}
.wst-kbsug-lijst a{color:var(--brand-primary);font-size:13.5px;text-decoration:none;font-weight:600}
.wst-kbsug-lijst a:hover{text-decoration:underline}

/* =====================================================================
   Supportcentrum (redesign, ontwerp-handoff): vaste tabbalk met teller,
   blauwe AI-kaart, overzichtskaarten, ticket-tabel met filter-pills,
   nieuw-ticket-raster met AI-zijkaart en de WhatsApp-banner. Knoppen
   volgens docs/knoppen-bestelflow.md (pill, gele pijl op start-acties).
   ===================================================================== */
.wp-tab-badge {
	display: inline-flex; align-items: center; justify-content: center;
	min-width: 17px; height: 17px; padding: 0 5px; margin-left: 6px;
	border-radius: 50px; background: #f6a21e; color: #fff;
	font-size: 11px; font-weight: 700; line-height: 1;
}

/* Knoppen (standaard-maat + varianten). */
.sc-btn {
	display: inline-flex; align-items: center; justify-content: center; gap: 9px;
	padding: 11px 20px; border: none; border-radius: 8px; cursor: pointer;
	font-family: inherit; font-size: 14px; font-weight: 700; white-space: nowrap;
	text-decoration: none; line-height: 1.2;
}
.sc-btn-primair { background: var(--btn-primary, #1d65af); color: #fff; box-shadow: 0 1px 3px rgba(29,101,175,.35); }
.sc-btn-primair:hover { background: #1a5a9c; color: #fff; }
.sc-btn-secundair { background: rgba(16,98,254,.08); color: #1d65af; }
.sc-btn-secundair:hover { background: rgba(16,98,254,.14); color: #1d65af; }
.sc-btn-wit { background:var(--surface,#fff); color: #1d65af; box-shadow: 0 1px 3px rgba(10,15,30,.15); }
.sc-btn-wit:hover { background: #f4f7ff; color: #1d65af; }
.sc-witknop {
	display: inline-flex; align-items: center; gap: 8px; padding: 8px 15px;
	border-radius: 8px; background:var(--surface,#fff); color: #152a80; text-decoration: none;
	font-size: 13px; font-weight: 700; white-space: nowrap;
	box-shadow: 0 1px 3px rgba(10,15,30,.18);
}
.sc-witknop:hover { background: #f4f7ff; color: #152a80; }
.sc-btn:focus-visible { outline: 3px solid rgba(16,98,254,.45); outline-offset: 2px; }

/* AI-kaart (overzicht): de blauwe gradient uit het ontwerp. */
.sc-ai-kaart {
	background: linear-gradient(135deg, #152a80, #1d65af); color: #fff;
	border-radius: 22px; padding: 24px 26px; margin-bottom: 16px;
	box-shadow: 0 8px 30px rgba(38,71,154,.3);
}
.sc-ai-kop { display: flex; align-items: flex-start; gap: 13px; margin-bottom: 14px; }
.sc-ai-ster {
	flex: none; width: 42px; height: 42px; border-radius: 50%;
	background:var(--surface,#fff); display: flex; align-items: center; justify-content: center;
	overflow: hidden; box-shadow: 0 1px 3px rgba(10,15,30,.25);
}
.sc-ai-ster img { width: 100%; height: 100%; object-fit: cover; display: block; }
.sc-ai-kop strong { display: block; font-size: 15.5px; font-weight: 800; letter-spacing: -.01em; }
.sc-ai-kop span { display: block; font-size: 13px; color: rgba(255,255,255,.75); margin-top: 2px; }
.sc-ai-chatveld {
	display: flex; align-items: center; gap: 10px;
	background:var(--surface,#fff); border-radius: 14px; padding: 12px 12px 12px 18px; min-height: 74px;
	box-sizing: border-box;
}
.sc-ai-chatveld textarea {
	flex: 1; min-width: 0; border: none; background: transparent; font: inherit;
	font-size: 14px; color:var(--gray-darker,#17191c); line-height: 1.5; resize: none; outline: none;
	align-self: stretch; padding: 6px 0;
}
.sc-ai-chatveld textarea::placeholder { color: #979ba4; }
.sc-ai-chatknoppen { flex: none; display: flex; gap: 8px; align-self: center; }
.sc-ai-knopje {
	flex: none; width: 42px; height: 42px; border-radius: 50%; cursor: pointer;
	background: rgba(16,98,254,.08); border: 1px solid rgba(16,98,254,.25); color: #1062fe; font-size: 15px;
	display: inline-flex; align-items: center; justify-content: center;
}
.sc-ai-knopje-primair { background: #1062fe; border-color: #1062fe; color: #fff; }
.sc-ai-knopje:hover { filter: brightness(1.05); }
.sc-ai-voet { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-top: 13px; }
.sc-ai-voet-rechts { justify-content: flex-end; }
.sc-ai-acties { display: flex; gap: 8px; flex-wrap: wrap; }

/* Kaarten (overzicht + nieuw). */
.sc-twee { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; margin-bottom: 16px; }
@media (max-width: 900px) { .sc-twee { grid-template-columns: 1fr; } }
.sc-kaart {
	background: var(--surface, #fff); border: 1px solid var(--gray-lighter-4, var(--gray-lighter-4,#e9eaec));
	border-radius: 18px; padding: 18px 20px;
	box-shadow: 0 1px 3px rgba(23,25,28,.04), 0 8px 24px rgba(23,25,28,.06);
}
.sc-kaart-kop { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 10px; }
.sc-kaart-titel-klein { font-size: 14px; font-weight: 800; color: var(--gray-darker, #17191c); display: inline-flex; align-items: center; gap: 8px; }
.sc-kaart-titel-klein i { color: var(--brand-primary, #1062fe); }
.sc-link { font-size: 13px; font-weight: 700; color: #4A72FB; text-decoration: none; white-space: nowrap; }
.sc-link:hover { text-decoration: underline; }
.sc-leeg { color: var(--gray-lighter, #979ba4); font-size: 13.5px; line-height: 1.55; margin: 8px 0; }
.sc-noot { color: var(--gray-lighter, #979ba4); font-size: 12.5px; margin: 10px 0 0; }

.sc-recent-rij {
	display: flex; align-items: center; gap: 12px; padding: 11px 0;
	border-bottom: 1px solid #f0f2f6; text-decoration: none;
}
.sc-recent-rij:last-of-type { border-bottom: none; }
.sc-recent-id { flex: none; font-size: 12.5px; color: var(--gray-lighter, #979ba4); font-variant-numeric: tabular-nums; }
.sc-recent-titel { flex: 1; min-width: 0; font-size: 13.5px; font-weight: 700; color: var(--gray-darker, #17191c); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sc-populair-rij {
	display: flex; align-items: center; justify-content: space-between; gap: 12px;
	padding: 12px 0; border-bottom: 1px solid #f0f2f6; text-decoration: none;
	font-size: 13.5px; font-weight: 700; color: var(--gray-darker, #17191c);
}
.sc-populair-rij:last-of-type { border-bottom: none; }
.sc-populair-rij span:last-child { color: var(--brand-primary, #1062fe); flex: none; }
.sc-populair-rij:hover span:first-child { color: var(--brand-primary, #1062fe); }

/* Status-chips (mono-micro zoals het client-area-register). */
.sc-chip {
	flex: none; display: inline-flex; align-items: center; padding: 4px 10px; border-radius: 6px;
	font-family: var(--font-mono, inherit); font-size: 10px; font-weight: 700;
	letter-spacing: 1px; text-transform: uppercase;
}
.sc-chip-groen { background: #E8F6EA; color: #2E7D3E; }
.sc-chip-blauw { background: #E8F6EA; color: #2E7D3E; }
.sc-chip-oranje { background: #FEF7E9; color: #B98900; }
.sc-chip-grijs { background: #f0f2f6; color:var(--gray-base,#5e636e); }

/* WhatsApp-banner. */
.sc-wa {
	display: flex; align-items: center; gap: 14px;
	background: #EBF4ED; border: 1px solid #D5E8D9; border-radius: 16px;
	padding: 14px 18px; margin-top: 4px;
}
.sc-wa-ico {
	flex: none; width: 38px; height: 38px; border-radius: 50%;
	background: #56D16C; color: #fff; font-size: 19px;
	display: flex; align-items: center; justify-content: center;
}
.sc-wa-tekst { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 2px; }
.sc-wa-tekst strong { font-size: 13.5px; font-weight: 800; color: var(--gray-darker, #17191c); }
.sc-wa-tekst span { font-size: 12.5px; color: var(--gray-base, #5e636e); }
.sc-wa-knop { flex: none; font-size: 13px; font-weight: 700; color: #2E9E4F; text-decoration: none; white-space: nowrap; }
.sc-wa-knop:hover { text-decoration: underline; }

/* Mijn tickets: filter-pills + tabel. */
.sc-lijst-balk { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 14px; }
.sc-filterpills { display: flex; gap: 8px; flex-wrap: wrap; }
.sc-filterpill {
	display: inline-flex; align-items: center; padding: 8px 15px; border-radius: 50px;
	background: var(--surface, #fff); border: 1px solid var(--gray-lighter-4, var(--gray-lighter-4,#e9eaec));
	font-size: 13px; font-weight: 700; color: var(--gray-base, #5e636e); text-decoration: none;
}
.sc-filterpill:hover { color: var(--gray-darker, #17191c); }
.sc-filterpill.actief { background: rgba(16,98,254,.1); border-color: transparent; color: #1d65af; }
.sc-grid { display: grid; grid-template-columns: 80px minmax(0,2fr) 120px 140px; gap: 12px; align-items: center; }
.wp-tabel-kop.sc-koplos { border-bottom: 0; padding: 0 16px 2px; }
.wp-card.wp-tabel-rij.sc-grid { padding: 10px 16px; border-radius: var(--radius-lg); }
@media (max-width: 820px) { .sc-grid { grid-template-columns: 70px minmax(0,1fr) 140px; } .sc-grid .kanweg { display: none; } }
.sc-rij { text-decoration: none; }
.sc-rij-id { color: var(--gray-lighter, #979ba4); font-size: 12.5px; }
.sc-rij-mid { display: flex; flex-direction: column; gap: 3px; min-width: 0; }
.sc-rij-titel { font-size: 14px; font-weight: 700; color: var(--gray-darker, #17191c); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sc-rij-sub { font-size: 12.5px; color: var(--gray-lighter, #979ba4); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sc-rij-datum { font-size: 13px; color: var(--gray-base, #5e636e); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

/* Nieuw ticket: form-raster + veldstijl + AI-zijkaart. */
.sc-nieuw-raster { display: grid; grid-template-columns: minmax(0,3fr) minmax(0,2fr); gap: 16px; align-items: stretch; margin-bottom: 16px; }
@media (max-width: 900px) { .sc-nieuw-raster { grid-template-columns: 1fr; } }
.sc-kaart-titel { font-size: 16px; font-weight: 800; letter-spacing: -.01em; color: var(--gray-darker, #17191c); margin: 0 0 4px; }
.sc-kaart-sub { font-size: 13px; color: var(--gray-base, #5e636e); margin: 0 0 16px; }
.sc-veld { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; border: none; padding: 0; }
.sc-label { font-size: 13.5px; font-weight: 700; color: var(--gray-darker, #17191c); }
.sc-optioneel { font-size: 11.5px; font-weight: 400; color: var(--gray-lighter, #979ba4); margin-left: 4px; }
.sc-input {
	width: 100%; min-height: 44px; padding: 10px 14px; box-sizing: border-box;
	border: 1px solid transparent; border-radius: 12px; background: #f0f2f6;
	font: inherit; font-size: 14px; color: var(--gray-darker, #17191c);
}
.sc-input:focus { outline: none; border-color: var(--brand-primary, #1062fe); box-shadow: 0 0 0 3px rgba(16,98,254,.14); }
.sc-textarea { min-height: 150px; resize: vertical; line-height: 1.55; }
.sc-pills { display: flex; gap: 8px; flex-wrap: wrap; }
.sc-pill span {
	display: inline-flex; align-items: center; padding: 9px 16px; border-radius: 50px;
	background: var(--surface, #fff); border: 1px solid var(--gray-lighter-4, var(--gray-lighter-4,#e9eaec));
	font-size: 13px; font-weight: 700; color: var(--gray-base, #5e636e); cursor: pointer;
}
.sc-pill input {
	position: absolute; width: 1px; height: 1px; margin: -1px; padding: 0;
	overflow: hidden; clip: rect(0 0 0 0); border: 0;
}
.sc-pill input:checked + span { background: rgba(16,98,254,.1); border-color: transparent; color: #1d65af; }
.sc-pill input:focus-visible + span { outline: 3px solid rgba(16,98,254,.45); outline-offset: 2px; }
.sc-nieuw-voet { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.sc-nieuw-verstuur { margin-left: auto; }
.sc-ai-zij { padding: 0; overflow: hidden; display: flex; flex-direction: column; }
.sc-ai-zij-kop {
	display: flex; align-items: center; gap: 12px; padding: 15px 18px;
	background: linear-gradient(135deg, #152a80, #1d65af); color: #fff;
}
.sc-ai-zij-kop strong { display: block; font-size: 14px; font-weight: 800; }
.sc-ai-zij-kop span { display: block; font-size: 12px; color: rgba(255,255,255,.75); }
/* De uitleg als chat-tekstbubbel van de AI (kleine hoek linksboven, richting
   de avatar in de kop); de wrapper vult de resthoogte zodat de kaart even
   hoog blijft als het formulier. */
.sc-ai-zij-midden { flex: 1; padding: 16px 18px; }
.sc-ai-zij-uitleg {
	margin: 0; padding: 12px 15px; background: #f0f2f6;
	border-radius: 4px 14px 14px 14px; max-width: 90%; width: fit-content;
	font-size: 13px; color: var(--gray-darker, #17191c); line-height: 1.55;
}
.sc-ai-zij-invoer { display: flex; gap: 8px; padding: 0 18px 16px; }
.sc-ai-zij-invoer .sc-input { flex: 1; min-width: 0; }

/* Kennisbank: AI-banner onderaan (lichtblauw, ontwerp). */
.sc-kb-ai {
	display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap;
	background: rgba(16,98,254,.06); border: 1px solid rgba(16,98,254,.14);
	border-radius: 16px; padding: 14px 18px; margin: 18px 0 4px;
}
.sc-kb-ai-tekst { font-size: 13.5px; color: var(--gray-darker, #17191c); display: inline-flex; align-items: center; gap: 9px; }
.sc-kb-ai-tekst i { color: var(--brand-primary, #1062fe); }

/* Privacy-regel onder het chatvenster op de AI-kaart. */
.sc-ai-privacy {
	display: flex; align-items: flex-start; gap: 7px; margin: 10px 2px 0;
	font-size: 12px; color: rgba(255,255,255,.65); line-height: 1.5;
}
.sc-ai-privacy svg { flex: none; margin-top: 2px; }

/* Productkeuze-combobox: dropdown + zoeken in een. */
.sc-combo { position: relative; }
.sc-combo .sc-input { padding-right: 38px; }
.sc-combo-pijl {
	position: absolute; right: 14px; top: 50%; transform: translateY(-50%);
	color: var(--gray-lighter, #979ba4); pointer-events: none; display: inline-flex;
}
.sc-combo-lijst {
	position: absolute; left: 0; right: 0; top: calc(100% + 6px); z-index: 30;
	margin: 0; padding: 6px; list-style: none;
	background:var(--surface,#fff); border: 1px solid var(--gray-lighter-4, var(--gray-lighter-4,#e9eaec)); border-radius: 12px;
	box-shadow: 0 2px 8px rgba(23,25,28,.06), 0 24px 48px rgba(23,25,28,.12);
	max-height: 260px; overflow-y: auto;
}
.sc-combo-item {
	padding: 9px 12px; border-radius: 8px; cursor: pointer;
	font-size: 13.5px; color: var(--gray-darker, #17191c);
	overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.sc-combo-item:hover { background: rgba(16,98,254,.08); color: #1d65af; }
.sc-combo-item[hidden] { display: none; }

/* =====================================================================
   Ticket-detail (ontwerp support5): terug-link, twee kolommen (thread +
   zijkaarten), berichten als vlakken (klant lichtblauw, support wit),
   Beantwoorden-kaart met bijlage-knop, Ticketgegevens- en AI-zijkaart.
   ===================================================================== */
.mtd-terug {
	display: inline-flex; align-items: center; gap: 8px; margin: 2px 0 16px;
	font-size: 13px; font-weight: 700; color: var(--gray-base, #5e636e); text-decoration: none;
}
.mtd-terug:hover { color: var(--gray-darker, #17191c); }
.mtd-raster { display: grid; grid-template-columns: minmax(0,2fr) minmax(0,1fr); gap: 16px; align-items: start; }
@media (max-width: 900px) { .mtd-raster { grid-template-columns: 1fr; } }
.mtd-links, .mtd-rechts { display: flex; flex-direction: column; gap: 14px; min-width: 0; }
.mtd-kopkaart-rij { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; }
.mtd-nr { font-size: 13px; color: #989ba4; }
.mtd-titel { margin: 0; font-size: 17px; font-weight: 800; letter-spacing: -.01em; color: var(--gray-darker, #17191c); }
/* Chat-bubbels: klant rechts (lichtblauw, kleine hoek rechtsonder), support
   links (wit, kleine hoek linksboven — zelfde taal als de AI-popup). */
.mtd-bericht { border-radius: 14px; padding: 14px 18px; max-width: 85%; box-sizing: border-box; }
.mtd-bericht.van-klant { background: #EBEEFA; align-self: flex-end; border-radius: 14px 14px 4px 14px; }
.mtd-bericht.van-support {
	background: var(--surface, #fff); border: 1px solid var(--gray-lighter-4, var(--gray-lighter-4,#e9eaec));
	box-shadow: 0 1px 3px rgba(23,25,28,.04);
	align-self: flex-start; border-radius: 4px 14px 14px 14px;
}
@media (max-width: 700px) { .mtd-bericht { max-width: 100%; } }
.mtd-bkop { display: flex; align-items: baseline; gap: 10px; flex-wrap: wrap; margin-bottom: 7px; }
.mtd-bericht.van-klant .mtd-bkop, .mtd-bericht.van-klant .mtd-bijlagen { justify-content: flex-end; }
.mtd-bkop strong { font-size: 13.5px; font-weight: 800; color: var(--gray-darker, #17191c); }
.mtd-btijd { font-size: 12px; color: var(--gray-lighter, #979ba4); }
.mtd-btekst { font-size: 14px; line-height: 1.65; color: var(--gray-darker, #17191c); overflow-wrap: anywhere; }
.mtd-bijlagen { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 10px; }
.mtd-bijlage {
	display: inline-flex; align-items: center; gap: 7px; padding: 6px 12px; border-radius: 8px;
	background: var(--surface, #fff); border: 1px solid var(--gray-lighter-4, var(--gray-lighter-4,#e9eaec));
	font-size: 12.5px; font-weight: 700; color: #1d65af; text-decoration: none;
}
.van-support .mtd-bijlage { background:var(--body-bg,#f7f8fa); }
.mtd-bijlage:hover { border-color: #1d65af; }
.mtd-rating { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.mtd-antwoord-kop { font-size: 14px; font-weight: 800; color: var(--gray-darker, #17191c); margin-bottom: 10px; }
.mtd-textarea {
	width: 100%; box-sizing: border-box; min-height: 110px; padding: 12px 14px;
	background:var(--body-bg,#f7f8fa); border: 1px solid var(--gray-lighter-4, var(--gray-lighter-4,#e9eaec)); border-radius: 10px;
	font: inherit; font-size: 14px; line-height: 1.55; color: var(--gray-darker, #17191c); resize: vertical;
}
.mtd-textarea::placeholder { color: #979ba4; }
.mtd-textarea:focus { outline: none; border-color: var(--brand-primary, #1062fe); box-shadow: 0 0 0 3px rgba(16,98,254,.12); background:var(--surface,#fff); }
.mtd-antwoord-voet { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-top: 12px; }
.mtd-bijlageknop {
	display: inline-flex; align-items: center; gap: 8px; padding: 11px 20px; border-radius: 8px;
	background: rgba(16,98,254,.08); color: #1d65af; font-size: 14px; font-weight: 700;
}
.mtd-bijlageknop:hover { filter: brightness(1.03); }
.mtd-bijlageknop:has(input:focus-visible) { outline: 3px solid rgba(16,98,254,.45); outline-offset: 2px; }
.mtd-verstuur {
	margin-left: auto; display: inline-flex; align-items: center; justify-content: center;
	padding: 11px 20px; border: none; border-radius: 8px; cursor: pointer;
	background: var(--btn-primary, #1d65af); color: #fff; font-family: inherit; font-size: 14px; font-weight: 700;
	box-shadow: 0 1px 3px rgba(29,101,175,.35);
}
.mtd-verstuur:hover { background: #1a5a9c; }
.mtd-gegevens-kop { font-size: 14px; font-weight: 800; color: var(--gray-darker, #17191c); margin-bottom: 6px; }
.mtd-info-rij { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 7px 0; }
.mtd-info-rij > span:first-child { font-size: 13px; color: var(--gray-lighter, #979ba4); flex: none; }
.mtd-info-waarde {
	font-size: 13.5px; font-weight: 600; color: var(--gray-darker, #17191c);
	text-align: right; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.mtd-sluitform { margin-top: 10px; padding-top: 12px; border-top: 1px solid #f0f2f6; }
.mtd-sluitlink {
	background: none; border: none; padding: 0; cursor: pointer;
	font-family: inherit; font-size: 13.5px; font-weight: 700; color: #CD3B36;
}
.mtd-sluitlink:hover { text-decoration: underline; }
.mtd-ai { background: #ECF0FA; border: 1px solid #BCCAFA; border-radius: 16px; padding: 16px 18px; }
.mtd-ai-kop { display: flex; align-items: center; gap: 9px; margin-bottom: 6px; }
.mtd-ai-kop i { color: #4A72FB; }
.mtd-ai-kop strong { font-size: 14px; font-weight: 800; color: var(--gray-darker, #17191c); }
.mtd-ai-tekst { margin: 0 0 12px; font-size: 13px; line-height: 1.55; color: var(--gray-base, #5e636e); }
.mtd-ai-knop {
	display: inline-flex; align-items: center; padding: 11px 20px; border: none; border-radius: 8px;
	background:var(--surface,#fff); color: #1d65af; font-family: inherit; font-size: 14px; font-weight: 700; cursor: pointer;
	box-shadow: 0 1px 3px rgba(10,15,30,.15);
}
.mtd-ai-knop:hover { background: #f4f7ff; }
.mtd-verstuur:focus-visible, .mtd-ai-knop:focus-visible, .mtd-sluitlink:focus-visible, .mtd-terug:focus-visible {
	outline: 3px solid rgba(16,98,254,.45); outline-offset: 2px;
}


/* Nacht-leesbaarheid (audit 2026-08-11): donkere accent-/statuskleuren
   worden licht; blauwe tint-achtergronden warm oranje. */
.wp-body[data-night="1"] .sc-btn-secundair{color:#ffc79a;background:rgba(255,164,92,.13)}
.wp-body[data-night="1"] .sc-btn-secundair:hover{color:#ffc79a;background:rgba(255,164,92,.13)}
.wp-body[data-night="1"] .sc-btn-wit{color:#ffc79a}
.wp-body[data-night="1"] .sc-witknop{color:#ffc79a}
.wp-body[data-night="1"] .sc-ai-knopje{color:#ffc79a;background:rgba(255,164,92,.13)}
.wp-body[data-night="1"] .sc-link{color:#ffc79a}
.wp-body[data-night="1"] .sc-filterpill.actief{color:#ffc79a;background:rgba(255,164,92,.13)}
.wp-body[data-night="1"] .sc-pill input:checked + span{color:#ffc79a;background:rgba(255,164,92,.13)}
.wp-body[data-night="1"] .sc-combo-item:hover{color:#ffc79a;background:rgba(255,164,92,.13)}
.wp-body[data-night="1"] .mtd-bijlage{color:#ffc79a}
.wp-body[data-night="1"] .mtd-bijlageknop{color:#ffc79a;background:rgba(255,164,92,.13)}
.wp-body[data-night="1"] .mtd-ai-kop i{color:#ffc79a}
.wp-body[data-night="1"] .mtd-ai-knop{color:#ffc79a}
/* Lightbox voor afbeeldings-bijlagen: donkere chroom werkt in dag én nacht. */
.mtd-bijlage-afb { cursor: zoom-in; }
.mtd-lightbox { border: 0; padding: 0; background: #14181f; border-radius: 14px; max-width: min(92vw, 1100px); overflow: hidden; }
.mtd-lightbox::backdrop { background: rgba(8, 10, 14, .72); }
.mtd-lightbox-kop { display: flex; align-items: center; gap: 14px; padding: 10px 14px; }
.mtd-lightbox-naam { flex: 1; min-width: 0; font-size: 13px; font-weight: 700; color: #e9ecf4; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.mtd-lightbox-orig { flex: none; font-size: 12.5px; font-weight: 700; color: #9fc1ff; text-decoration: none; }
.mtd-lightbox-orig:hover { text-decoration: underline; }
.mtd-lightbox-sluit { flex: none; width: 30px; height: 30px; border: 0; border-radius: 8px; background: rgba(255,255,255,.1); color: #e9ecf4; font-size: 18px; line-height: 1; cursor: pointer; }
.mtd-lightbox-sluit:hover { background: rgba(255,255,255,.2); }
.mtd-lightbox img { display: block; max-width: min(92vw, 1100px); max-height: 82vh; width: auto; height: auto; margin: 0 auto; }

/* Nacht: vaste LICHTE vlakken donker maken. De tekst erin volgt --gray-darker/
   --gray-base (worden 's nachts licht), dus op de dag-achtergronden (#EBEEFA/
   #f0f2f6) was de tekst onleesbaar (melding 2026-08-18: ticketbericht klant). */
.wp-body[data-night="1"] .mtd-bericht.van-klant{background:#123f6e}
.wp-body[data-night="1"] .sc-input{background:#242e49}
.wp-body[data-night="1"] .sc-ai-zij-uitleg{background:#242e49}
.wp-body[data-night="1"] .sc-chip-grijs{background:#242e49}
.wp-body[data-night="1"] .sc-wa{background:rgba(99,216,134,.08);border-color:rgba(99,216,134,.22)}

/* ---------- Ticket indienen (design-handoff 5 okt 2026): formulier links, AI-vlak rechts ---------- */
@keyframes tiDrift { from { transform: translate(0,0) scale(1); } to { transform: translate(70px,34px) scale(1.18); } }
@keyframes tiIn { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }
.ti-raster { display: grid; grid-template-columns: minmax(0,1fr) 400px; gap: 20px; align-items: stretch; margin-bottom: 20px; }
.ti-raster--zonder-ai { grid-template-columns: minmax(0,3fr) minmax(0,2fr); gap: 16px; }
@media (max-width: 1000px) { .ti-raster, .ti-raster--zonder-ai { grid-template-columns: 1fr; } }
.ti-kaart { background: var(--surface); border: 1px solid var(--gray-lighter-4); border-radius: 18px; padding: 24px; box-shadow: var(--shadow-card); }
.ti-kaart-kop { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; margin-bottom: 18px; }
.ti-kaart-titel { margin: 0; font-size: 17px; font-weight: 800; letter-spacing: -.01em; color: var(--gray-darker); }
.ti-kaart-sub { margin: 4px 0 0; font-size: 13.5px; color: var(--gray-base); }
.ti-chip { display: inline-flex; align-items: center; gap: 7px; height: 26px; padding: 0 10px 0 5px; border-radius: 50px; background: var(--b06); color: var(--sbt); font-size: 12px; font-weight: 700; white-space: nowrap; animation: tiIn .3s var(--ease-standard); }
.ti-chip[hidden] { display: none; }
.ti-kern16 { display: inline-flex; width: 16px; height: 16px; }
.ti-kern16 .aic-kern { width: 16px; height: 16px; }
.ti-kern16 .aic-kern svg { width: 7px; height: 7px; }
.ti-kern16 .aic-kern__glans { inset: 1px; }
.ti-velden { display: flex; flex-direction: column; gap: 16px; }
.ti-veld { margin: 0; padding: 0; border: 0; min-width: 0; }
.ti-label { display: block; font-size: 13.5px; font-weight: 700; margin-bottom: 7px; padding: 0; color: var(--gray-darker); }
.ti-optioneel { font-size: 12px; font-weight: 500; color: var(--gray-base); margin-left: 6px; }
.ti-input { box-sizing: border-box; width: 100%; height: 44px; padding: 0 14px; border-radius: 9px; border: 1px solid transparent; background: var(--i1); font: inherit; font-size: 14px; color: var(--gray-darker); outline: none; transition: border-color .15s var(--ease-standard), background .15s var(--ease-standard); }
.ti-input::placeholder { color: var(--gray-lighter); }
.ti-input:focus { border-color: var(--brand-primary); background: var(--surface); }
.ti-textarea { height: 170px; padding: 12px 14px; line-height: 1.55; resize: vertical; }
.ti-input.ti-ingevuld { background: var(--b04); border-color: var(--b12); }
.ti-input.ti-ingevuld:focus { border-color: var(--brand-primary); background: var(--surface); }
.sc-combo .ti-input { padding-right: 38px; }
.ti-pills { display: flex; flex-wrap: wrap; gap: 8px; }
.ti-pill { position: relative; cursor: pointer; }
.ti-pill input { position: absolute; opacity: 0; width: 1px; height: 1px; }
.ti-pill span { display: inline-flex; align-items: center; height: 40px; padding: 0 16px; border-radius: 50px; border: 1px solid var(--gray-lighter-4); background: var(--surface); color: var(--gray-darker); font-size: 13.5px; font-weight: 600; white-space: nowrap; }
.ti-pill input:checked + span { background: var(--b08); color: var(--sbt); border-color: transparent; }
.ti-pill input:focus-visible + span { outline: 2px solid var(--brand-primary); outline-offset: 2px; }
.ti-mee { display: flex; align-items: flex-start; gap: 10px; margin-top: 14px; cursor: pointer; animation: tiIn .3s var(--ease-standard); }
.ti-mee[hidden] { display: none; }
.ti-mee input { width: 17px; height: 17px; margin: 2px 0 0; flex: none; accent-color: var(--brand-primary); cursor: pointer; }
.ti-mee > span { display: flex; flex-direction: column; gap: 2px; }
.ti-mee-titel { font-size: 13.5px; font-weight: 700; color: var(--gray-darker); }
.ti-mee-uitleg { font-size: 12.5px; color: var(--gray-base); }
.ti-voet { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-top: 18px; }
.ti-voet-rechts { display: flex; align-items: center; gap: 14px; margin-left: auto; }
.ti-bijlage { display: inline-flex; align-items: center; gap: 8px; height: 42px; padding: 0 16px; border-radius: 8px; background: var(--b08); color: var(--sbt); font-size: 14px; font-weight: 700; cursor: pointer; }
.ti-bijlage:hover { background: var(--b16); }
.ti-bijlage:focus-within { outline: 2px solid var(--brand-primary); outline-offset: 2px; }
.ti-fout { font-size: 13px; font-weight: 600; color: var(--brand-danger); }
.ti-fout[hidden] { display: none; }
.ti-verstuur { display: inline-flex; align-items: center; gap: 9px; height: 42px; padding: 0 18px; border: none; border-radius: 8px; background: var(--btn-primary); color: #fff; font: inherit; font-size: 14px; font-weight: 700; cursor: pointer; box-shadow: var(--shadow-btn, 0 1px 3px rgba(29,101,175,.35)); }
.ti-verstuur:hover { background: var(--btn-primary-hover); }
.ti-verstuur:focus-visible { outline: 2px solid var(--brand-primary); outline-offset: 2px; }

/* AI-vlak: altijd even hoog als het formulier; alleen de berichten scrollen. */
.ti-ai-cel { position: relative; min-height: 560px; }
.ti-ai { position: absolute; inset: 0; display: flex; flex-direction: column; background: var(--surface); border: 1px solid var(--gray-lighter-4); border-radius: 18px; overflow: hidden; box-shadow: var(--shadow-card); font-family: var(--font-sans); color: var(--gray-darker); }
@media (max-width: 1000px) { .ti-ai-cel { min-height: 0; } .ti-ai { position: relative; inset: auto; height: 600px; } }
.ti-ai-kop { position: relative; overflow: hidden; padding: 18px 20px; color: #fff; background: linear-gradient(135deg,#0f2a54,#152a80 55%,#1a4a9c); flex: none; }
.ti-ai-aurora { position: absolute; inset: 0; overflow: hidden; pointer-events: none; }
.ti-ai-aurora span { position: absolute; border-radius: 50%; animation: tiDrift 14s ease-in-out infinite alternate; }
.ti-ai-aurora span:nth-child(1) { width: 300px; height: 300px; left: -25%; top: -120%; background: radial-gradient(circle, rgba(91,151,255,.5), transparent 65%); }
.ti-ai-aurora span:nth-child(2) { width: 260px; height: 260px; left: 55%; top: -60%; background: radial-gradient(circle, rgba(29,101,175,.6), transparent 65%); animation-duration: 17s; animation-delay: -4s; }
.ti-ai-aurora span:nth-child(3) { width: 180px; height: 180px; left: 30%; top: 20%; background: radial-gradient(circle, rgba(255,209,102,.16), transparent 65%); animation-duration: 12s; animation-delay: -2s; }
.ti-ai-kop-inh { position: relative; display: flex; align-items: center; gap: 14px; }
.ti-kern40 { display: inline-flex; flex: none; }
.ti-kern40 .aic-kern { width: 40px; height: 40px; }
.ti-ai-titel { font-size: 15px; font-weight: 800; letter-spacing: -.01em; }
.ti-ai-sub { font-size: 12.5px; line-height: 1.45; color: rgba(255,255,255,.88); margin-top: 2px; }
.ti-ai-lijst { flex: 1; min-height: 0; overflow-y: auto; display: flex; flex-direction: column; gap: 14px; padding: 20px; }
.ti-staat p { margin: 0; font-size: 14px; line-height: 1.6; color: var(--gray-darker); text-wrap: pretty; }
.ti-staat .ti-zacht { font-size: 13.5px; color: var(--gray-base); }
.ti-staat--midden { flex: 1; display: flex; flex-direction: column; justify-content: center; gap: 14px; }
.ti-draad { display: flex; flex-direction: column; gap: 14px; }
.ti-draad:empty { display: none; }
.ti-chatknoppen { display: flex; flex-wrap: wrap; gap: 6px; margin-left: 32px; }
.ti-chatknoppen[hidden] { display: none; }
.ti-ai .ti-chatknop { display: inline-flex; width: auto; flex: none; height: 32px; padding: 0 12px; border-radius: 8px; font-size: 12.5px; font-weight: 700; white-space: nowrap; box-shadow: none; }
.ti-ai .ti-chatknop--zacht { background: var(--b08); color: var(--sbt); border: 1px solid transparent; }
.ti-ai .ti-chatknop--zacht:hover { background: var(--b16); }
.ti-ai .ti-chatknop--rand { background: var(--surface); color: var(--gray-darker); border: 1px solid var(--gray-lighter-4); }
.ti-ai .ti-chatknop--rand:hover { background: var(--i1); }
.ti-ai-invoer { flex: none; border-top: 1px solid var(--gray-lighter-4); }
.ti-ai-invoer:empty { display: none; }
.ti-eu { flex: none; display: flex; align-items: center; justify-content: center; gap: 9px; padding: 9px 16px; background: var(--i1); border-top: 1px solid var(--gray-lighter-4); font-size: 12px; color: var(--gray-base); }
.ti-eu b { font-weight: 700; color: var(--gray-darker); }
@media (prefers-reduced-motion: reduce) { .ti-raster *, .ti-ai * { animation: none !important; } }